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Effective Date: March 1, 2016
Company Name: Canadian Surrogacy Community
Website: www.surrogacycommunity.ca
Contact Email: angela@surrogacycommunity.ca

Our Commitment to Privacy

Canadian Surrogacy Community (“we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of the personal information of our clients, including intended parents, surrogates, intended parents, and healthcare professionals. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

What Personal Information We Collect

We collect personal information only as necessary to fulfill the purposes identified in this policy. This may include:

Personal Identifiers

  • Full name
  • Date of birth
  • Address, phone number, email
  • Identification 
  • Police checks and banking information
  • Pictures 

Medical and Health Information

  • Fertility history and treatment records
  • Medical reports and health assessments
  • Genetic and diagnostic data (where applicable)
  • Records from fertility clinics and healthcare professionals

Legal and Financial Information

  • Surrogacy legal agreements
  • Employment/income verification (as needed)
  • Insurance coverage and claims
  • Payment or reimbursement details

Website and Technical Data

  • IP address and browser type
  • Website usage information (cookies, analytics)

We do not collect information beyond what is necessary to deliver our services or comply with legal or regulatory requirements.

Why We Collect Your Information

We use your personal information for the following purposes:

  • To coordinate surrogacy arrangements
  • To communicate with and support intended parents and surrogates, and the fertility clinics, counsellors, and legal professionals involved in your project
  • To share relevant data with healthcare providers and legal professionals
  • To comply with legal, medical, and regulatory obligations
  • To manage billing, compensation, and insurance matters
  • To improve our website and customer experience

Your personal information will only be used for the purposes for which it was collected, unless you consent to another use or where required by law.

Consent

We collect, use, and disclose your personal information only with your knowledge and consent, except where otherwise permitted or required by law. Consent may be provided in writing, electronically, or verbally, or it may be implied in certain circumstances (e.g., when you provide information voluntarily to receive services). You will be required to sign a medical release form.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Sharing of Information

We may share your personal information with:

  • Fertility clinics, physicians, and healthcare providers
  • Legal counsel and authorized agents
  • Third-party service providers (e.g., insurance coordinators, case managers)
  • Government bodies or law enforcement where legally required
  • Other parties with your explicit, written consent
  • On our secure website database for IP profiles

We ensure that any third party accessing your data adheres to comparable standards of privacy protection.

We do not sell or rent your personal information.

Data Security

We implement appropriate administrative, physical, and technological safeguards to protect your personal information from unauthorized access, use, or disclosure. These include:

  • Secure storage systems and encrypted databases
  • Access controls and confidentiality agreements
  • Staff training on data privacy and security

While we take all reasonable precautions, no method of transmission or storage is completely secure.

Security & Bot Protection

We use Google reCAPTCHA to prevent spam and abuse. As the website owner, we are the Data Controller for this security data (such as IP addresses), which is processed by our technical service providers and Google strictly for security purposes. This data is not used for advertising. For details, see the Google Cloud Data Processing Addendum.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal or regulatory requirements. When personal information is no longer required, it is securely destroyed or anonymized.

Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete. To make a request, please contact our Privacy Officer using the details below. We will respond within a reasonable timeframe, typically within 30 days.

Your Privacy Rights (Canada)

Under Canadian privacy laws, you have the right to:

  • Know why your information is collected and how it is used
  • Access and correct your personal information
  • Withdraw consent (where applicable)
  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To learn more, visit: https://www.priv.gc.ca/en/

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without verified parental or guardian consent. We will only post baby photos with expressed permission from Intended Parents.

Cookies and Website Analytics

We use cookies and analytics tools to enhance website performance and user experience. These tools may collect data such as browser type, pages visited, and time spent on our website. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review the policy periodically.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

CEO
Angela Trupper
Email: angela@surrogacycommunity.ca
Phone: 226-386-1239

 

Why choose us?

At Canadian Surrogacy Community, we believe that surrogacy should be approached with compassion, integrity, and clarity. Our founder, Angela Truppe, has built CSC on a foundation of trust and a deep understanding of the surrogacy journey from every perspective—intended parents, surrogates, and professionals alike.

We are proud to set the standard for how surrogacy is practiced in Canada. Our team is dedicated to offering the highest level of care, support, and professionalism at every stage of the process. We don’t believe in cookie-cutter solutions—every journey is unique, and we are here to walk beside you every step of the way.

Integrity is at the heart of everything we do. We are fully committed to transparency so that everyone entering our program—whether you are an intended parent or a surrogate—knows exactly what to expect. From the initial consultation to post-birth support, we make sure that all aspects of the process are clearly communicated, honestly presented, and carefully managed.

Choosing Canadian Surrogacy Community means choosing a team that genuinely cares about your experience and your outcome. We are here to empower you with the knowledge, guidance, and support you need to make informed, confident decisions—because surrogacy should feel just as right emotionally as it does legally and ethically.

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Babies Born
5
Surrogates Pregnant
13
Current Matches
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