Privacy Policy
Effective Date: March 1, 2016
Company Name: Canadian Surrogacy Community
Website: www.surrogacycommunity.ca
Contact Email: angela@surrogacycommunity.ca
Our Commitment to Privacy
Canadian Surrogacy Community (“we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of the personal information of our clients, including intended parents, surrogates, intended parents, and healthcare professionals. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.
What Personal Information We Collect
We collect personal information only as necessary to fulfill the purposes identified in this policy. This may include:
Personal Identifiers
- Full name
- Date of birth
- Address, phone number, email
- Identification
- Police checks and banking information
- Pictures
Medical and Health Information
- Fertility history and treatment records
- Medical reports and health assessments
- Genetic and diagnostic data (where applicable)
- Records from fertility clinics and healthcare professionals
Legal and Financial Information
- Surrogacy legal agreements
- Employment/income verification (as needed)
- Insurance coverage and claims
- Payment or reimbursement details
Website and Technical Data
- IP address and browser type
- Website usage information (cookies, analytics)
We do not collect information beyond what is necessary to deliver our services or comply with legal or regulatory requirements.
Why We Collect Your Information
We use your personal information for the following purposes:
- To coordinate surrogacy arrangements
- To communicate with and support intended parents and surrogates, and the fertility clinics, counsellors, and legal professionals involved in your project
- To share relevant data with healthcare providers and legal professionals
- To comply with legal, medical, and regulatory obligations
- To manage billing, compensation, and insurance matters
- To improve our website and customer experience
Your personal information will only be used for the purposes for which it was collected, unless you consent to another use or where required by law.
Consent
We collect, use, and disclose your personal information only with your knowledge and consent, except where otherwise permitted or required by law. Consent may be provided in writing, electronically, or verbally, or it may be implied in certain circumstances (e.g., when you provide information voluntarily to receive services). You will be required to sign a medical release form.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
Sharing of Information
We may share your personal information with:
- Fertility clinics, physicians, and healthcare providers
- Legal counsel and authorized agents
- Third-party service providers (e.g., insurance coordinators, case managers)
- Government bodies or law enforcement where legally required
- Other parties with your explicit, written consent
- On our secure website database for IP profiles
We ensure that any third party accessing your data adheres to comparable standards of privacy protection.
We do not sell or rent your personal information.
Data Security
We implement appropriate administrative, physical, and technological safeguards to protect your personal information from unauthorized access, use, or disclosure. These include:
- Secure storage systems and encrypted databases
- Access controls and confidentiality agreements
- Staff training on data privacy and security
While we take all reasonable precautions, no method of transmission or storage is completely secure.
Security & Bot Protection
We use Google reCAPTCHA to prevent spam and abuse. As the website owner, we are the Data Controller for this security data (such as IP addresses), which is processed by our technical service providers and Google strictly for security purposes. This data is not used for advertising. For details, see the Google Cloud Data Processing Addendum.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal or regulatory requirements. When personal information is no longer required, it is securely destroyed or anonymized.
Access and Correction
You have the right to access your personal information and request corrections if it is inaccurate or incomplete. To make a request, please contact our Privacy Officer using the details below. We will respond within a reasonable timeframe, typically within 30 days.
Your Privacy Rights (Canada)
Under Canadian privacy laws, you have the right to:
- Know why your information is collected and how it is used
- Access and correct your personal information
- Withdraw consent (where applicable)
- File a complaint with the Office of the Privacy Commissioner of Canada (OPC)
To learn more, visit: https://www.priv.gc.ca/en/
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without verified parental or guardian consent. We will only post baby photos with expressed permission from Intended Parents.
Cookies and Website Analytics
We use cookies and analytics tools to enhance website performance and user experience. These tools may collect data such as browser type, pages visited, and time spent on our website. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review the policy periodically.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact:
CEO
Angela Trupper
Email: angela@surrogacycommunity.ca
Phone: 226-386-1239
M(Other) starring Angela